All of our law enforcement-specific items such as police model bicycles and law enforcement code light systems are sold to authorized and verifiable law enforcement, private security, emergency medical agencies and U.S. military police only. All requests for purchases of these products must be made on department letterhead or an approved department purchase order.
EASY PAYMENT OPTIONS:
You may pay with a personal
1. Credit Card
We accept the following major credit
cards: Mastercard, Visa, Discover
and American Express. Simply
follow the checkout instructions
for your Verisign secured, automatic
credit card payment.
2. Personal Checks and Money Orders
check, money order, or cashier's
check. Personal checks must clear
before item(s) are shipped. All
returned checks are subject to a
$20.00 charge.
3. C.O.D. Orders
We accept C.O.D. orders by phone or
mail (some restrictions apply).
Orders must be paid with a
money order or cashier's, and are
subject to an extra fee of $4.75 to
cover additional charges by the
delivery service.
4. Law Enforcement Open Account Terms
Our open account terms are normally
"Net 30 Days" which means we will
bill you upon shipment of
merchandise with payment due 30
days from the date of the invoice.
Once your account has been
established, subsequent orders may
be placed by phone, fax or mail just
by referencing your account number.
Unless a voucher signature is
required, please do not send a
confirming copy of your order. Terms
arrangements may be cancelled or
modified based on the payment
history of the customer.
Agenices interested in an Open Account may call (951) 318-7341 and request a credit application or submit the information requested below on company letterhead or purchase order. An excellent credit rating and financial stability are required. The delivery of your order may be delayed pending account approval. Incomplete information may delay the opening of all open accounts. Past due accounts are subject to interest charged at 2% per month.
Information required to apply for an Open Account:
1. Billing address
2. Shipping address (must be a
street address)
3. Telephone number and FAX number
4. Federal I.D. number
5. Tax exempt number (if applicable)
6. List of authorized purchasers
(if restricted)
7. Signature of person authorized to
open the account
PRICING:
Prices shown on our website are subject to change without notice. We will do our best to honor current pricing. Although every effort is made to keep our web site error free, occasionally a mistake will occur. In the event of an error in printing, we reserve the right to correct the error. There may be instances where items are temporarily out of stock. We make ever effort to keep our inventory stocked and website inventory current.
PRODUCT SPECIFICATIONS:
Bicycle Patrol Outfitters LLC is not responsible for changes made by our product manufacturers. The components that are quoted on the bicycle's we sell are subject to change without notice. We will update our catalog and web site as quickly as these changes are brought to our attention by the product manufacturers.
UNIFORM COLOR MATCHING:
Uniform color matching, especially between different manufacturers, cannot be guaranteed. Each uniform manufacturer uses different fabrics, dye lots, etc. Even uniforms that are sold by the same manufacturer could have slight color variations.
Olympic Uniforms offers many colors and color combinations to choose from. Please visit the Olympic Uniforms' website link listed below to determine which colors are available with the specific fabric(s) you have selected.
http://www.olyuniforms.com/colors.html
Warning! The colors shown on Olympic's website may not represent the exact fabric color due to computer monitor and/or color printer variations. Please call for an actual sample of the Olympic fabric swatch you are interested in.
PLACING YOUR ORDER:
There are 5 easy ways to place your orders with Bicycle Patrol Outfitters LLC - Shopping Cart, Telephone, Fax, Email and U.S. Mail.
1. Use our easy Shopping Cart ordering option. Simply add an item or items to your shopping cart and follow the instructions through the check-out process. If you have trouble with our shopping card check-out (e.g., credit card won't process), please contact us at (951)318-7341. One of our sales representatives will assist you.
2. Phone (951) 318-7341(cell phone) and let one of our customer service representatives help you place your order. BPO's experienced and knowledgeable law enforcement bicycle patrol officers are available to answer any technical questions you may have. If for some reason your call is not promptly answered, we may be assisting another customer. Please leave a detailed voicemail message and one of our sales representatives will return your call promptly.
Orders and/or messages may be left on our voicemail system or faxed 24 hours a day / 7 days a week.
2. Fax orders to (714) 990-2448 by using one of
our convenient order forms
3. Email us at bpopatrol@yahoo.com
4. Mail your completed order form(s) or
company purchase order to:
Bicycle Patrol Outfitters
2816 N. Lime Avenue
Fullerton, CA 92835You may return mosts items for a refund or replacement within 30 days of the shipment date. There are no refunds or exchanges allowed on custom uniform orders (refer to uniform ordering page). Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return.
No matter how you place your order with Bicycle Patrol Outfitters LLC, our convenient order forms will help you organize the information you will need to complete your purchase. Feel free to make as many copies of our order forms, specification worksheets, and/or measurement sizing charts as needed.
You can also call us at (951) 318-7341 we will gladly fax or mail you additional order forms free of charge.
GUARANTEE:
We guarantee that your product(s) will arrive in good condition or we will return the full purchase price of the product not including shipping.
RETURN POLICY:
You may want to insure your return; we cannot be responsible for lost or misdirected returns.
If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Return all unused, undamaged merchandise to the following address:
Bicycle Patrol Outfitters
2816 N. Lime Avenue
Fullerton, CA 92835
.
